Wegmans Wins!

Wegmans wins the Best Supermarket category at the First Annual Food Network Awards! Three cheers for Wegmans! No wonder I called them “the best supermarket on the planet (and maybe the entire galaxy)”.

Save The Earth! (Part 2)

The more I use the new re-usable Wegmans’ shopping bags, the more I like them. You can pack a lot more into one of these bags than you can in the old flimsy plastic bags. The re-usable bag’s handles are strong enough to carry everything without a problem. But the other big advantage is that the bags stand up straight and tall when you are driving home. I can’t tell you how many times, with the old plastic bags, did I see a tomato or an apple actually roll out of the bag while I was driving home. This just doesn’t happen with the new re-usable bags. Well done, Wegmans!

Save The Earth!

I’m doing my part to save the earth. I just purchased two of the new, re-usable Wegmans bags, to replace the plastic bags they use. I’m quite happy with these re-usable bags, as they hold more groceries than the old flimsy plastic bags, and they are re-usable! So I may (almost) never again use a plastic bag, which are non-biodegradable and the manufacture of each one uses scarce, non-renewable resources. I agree with Stlo7 at RochesterTurning, a company can be environmentally friendly and still make profits.

This is Why Wegmans Rules!

Wegmans has been called the “best supermarket on the planet (and maybe the best in the entire galaxy)”. Today, I found out another reason why.

I bought some groceries there today, and when I got home and was ready to prepare dinner and enjoy that nice frosty cold Coke that I bought, I discovered that some of my groceries didn’t make it home. I checked the car. Nope. I must have left them in the store. So I got out my receipt, marked the items that I purchased but didn’t have, and went back to Wegmans.

After I explained my situation, and showed them the receipt, the clerk said that they did find the bag, and they re-stocked the items, but if I would just walk around and pick them out, I could have them. Wow! That was easy!

I recall another time when I arrived home with my groceries, I discovered they had charged me for three of an item, but I was 100% positive that I had only purchased two. I went back to the store explained this to the manager (and I even went so far to say that there was no way I could prove I had purchased two of the item), but he said there was no problem, I could have a refund.

Now I have no idea if other grocery stores would have done either of these things. But Wegmans has shown a lot of class … they could have kept the extra money, but they didn’t. This is truly a “customer-first” company.