A Phone Call To Tech Support

Last night, I could’t get my Kodak DX6490 digital camera to talk to the computer. I spent over an hour on the phone with technical support, and they were great. The person I spoke to was very well spoken, explained things clearly, knew exactly what to do next, and always was calm and polite to me. And while it seems like an hour is a long time, much of that time was spent re-booting the computer. But in the end, I was very pleased with the service I received on this phone call to technical support, and things are working properly again.